Computer Tasks:

• Test and diagnose Computer or Server malfunctions.
• Repair and replace failed hardware components.
• Recover data from failed storage drives or devices.
• Remove virus, adware/spyware, malware, and unwanted software.
• Install updates to the Windows Operating System.
• Upgrade Windows to current Operating System.
• Install security software.
• Fix error messages and frozen screens.
• Repair e-mail malfunctions.
• Increase computer speed due to memory overload.
• Install new software provided by customer.
• Install remote data backup services.
• Install private domain e-mail service.
• Recover and transfer data from old computer to new.

Network Tasks:

• Install new wired or wireless networks
• Resolve malfunction to existing wired or wireless networks.
• Install file sharing on networks.
• Install and configure network routers and switches.
• Install and repair business POS systems.
• Troubleshoot and repair VOIP telephone systems.
• Troubleshoot and manage repair of Internet Access malfunction.
• Install and configure printers and scanners.
• Repair network based time keeping systems.
• Install multi-screen displays.
• Install wireless LAN boosters and extender units.

User Support Tasks:

• Customer training for Windows Operating System.
• Customer training for hardware and software application use.
• Configure Smartphone for e-mail and other applications.
• Configure PC for access to Internet audio and video.
• Configure PC to display movies using HDTV home theater.
• Install cellular telephone signal booster or extended network.
• Link security systems to Internet and mobile phones.
• Transfer pictures from mobile phone or camera to computer.
• Install battery backup UPS units to protect computers and electronics from power system upsets.
• Create accounts and get started using Facebook or other Social Media.